Working for how to schedule patients effectively enables you to manage your energy and planning your day well, being a clinician. It significantly affects over the practice of your working too. It is a dream to have a full diary of every medical center owner. But when your clients cancel, get worse, or don’t arrive then your dream diary gets empty regardless of your ultimate efforts. Here is the point that what you will do next when your diary will have a lot of holes and that would be all because of bad scheduling?
However, we got you covered for this as there are a few tips for you to schedule your patients effectively.
Send appointment reminders to clients
This is a non-negotiable thing. You need to make sure to send your clients reminders for appointment ahead of time. It will benefit you in two ways that are, you remind them if you have forgotten their appointment and if a client is not available for the appointment then they will inform you for cancellation.
Here are several appointment reminder software that you can make use of. It will keep you on track alongside scheduling your patients effectively.
Set your appointments from midday
Whenever possible consider booking appointments from midday ahead and midday backward. This aids in filling big time blocks alongside increasing the productivity. Then if you have time in morning and afternoon then you can schedule your staff meetings, do some work for marketing and can have occasional afternoon offs.
Make yourself an active waiting list
Even if you consider decreasing the no-show patient number, still you need to face such patient that are canceling appointments for several different reasons. For this, the best thing you can do is to reduce how it’s impacting your practice. And it is possible by keeping your active waiting number list that allows you to fill up the slots then opens to you.
Have a track for the patients cancellations
This can be done with the use of practice management software. You can make notes for individual clients that will help you tracking your clients which are cancelling on regular basis with their reasons. It could happen that a few clients are not available in the mornings and the rest cancel their afternoon appointment as they are busy. If your patient is cancelling appointments then you should adjust and schedule their appointment at a time feasible for them.
There are times when everyone misses an appointment due to something and the best way to handle it is to call your client and reschedule it according to their availability. It would never be great to reprimand them, and being a doctor you need to show some care and concern.
Not all your appointments are same
If you provide with different kinds of treatment then it gets important for you to customize your appointment. This way you will have enough time for the needed treatment. For this you should sit with the one who books your appointment for outlining different treatments you offers and duration for each. Practices using management software and online booking makes it easier for them to schedule clients with right appointment length on your site.
Set buffer time in between appointments
It is crucial to have a bit buffer time in between your appointment. This allows you to straighten the condition of your room, finishing the notes of your previous patients, filing any papers if needed, and checking for urgent notes and emails.
A short just 5 to 7 minutes buffer is helpful to be on top as after that you don’t need to pile up all the work to get done after your long day. Also, patients do appreciate such clinicians who stick to their schedules appointment time.
Let patient schedule their own appointment
Allowing your patients to schedule their appointments themselves will definitely improve your practice. Some research shows that most the patients like to schedule their own appointment via online booking. Also, it is an excellent way for filling up the last minute slot with 26% of the appointments schedules online for the same or upcoming day. Following this in your practice will help you save a lot of time.
All the medical practices have room for improvement and these tips can also help you for scheduling your patients in a more effective and efficient way.