How Health Systems are adapting to the patient experience during COVID-19

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In the age of COVID-19 pandemic, health systems provide high-level patient care with the help of telehealth, clinical communication, patient engagement, and many more things.

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At the time of the COVID-19 pandemic when a large number of patients are present in every hospital, it is very difficult and stressful to communicate with the patients and their families.

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Bon Secours Mercy Health is using a three-pronged approach at the time of the COVID-19 pandemic. First, all COVID-19 patient requests can be transferred with the help of the transfer Centre.

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How Health Systems are adapting to the patient experience during COVID-19

How Health Systems are adapting to the patient experience during COVID-19

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In the age of COVID-19 pandemic, health systems provide high-level patient care with the help of telehealth, clinical communication, patient engagement, and many more things.

At the time of the COVID-19 pandemic when a large number of patients are present in every hospital, it is very difficult and stressful to communicate with the patients and their families.

Efficient Communication Methods

Bon Secours Mercy Health is using a three-pronged approach at the time of the COVID-19 pandemic. First, all COVID-19 patient requests can be transferred with the help of the transfer Centre.

Three-Pronged Approach