Front Office Management
Front office management is no more a burdensome task for practices. Sybrid MD expert front office management team is skilled in handling patient scheduling, flawless data entry and checking for patients’ insurance eligibility which decreases claim denial rate and significantly increases practice revenue. Get started with an efficient front office.
Insurance Eligibility Management
We obtain eligibility verification from insurance companies prior to the patient’s appointment. This ensures that there are no insurance denials.
Manage Patient Phone Calls
We professionally answer, schedule and manage all routine incoming patient calls.
Handle Appointment Confirmations
Sybrid MD calls patients to confirm all appointments. This practice significantly reduces the no-show rate.
Patient Recalls & Follow Up
Most patients come in for multiple visits. Follow up visits are tracked and subsequent appointment confirmations are made.
Patient Payment Management
The required co-pays and deductibles are entered into our scheduling software, making it simple for your practice to collect the correct amount from your patients.
Measure The Pulse of Your Patient
Sybrid MD will conduct patient surveys to understand your patient’s needs, wants, and sources of value. These results will be presented to modify operations to match those requirements.
Provide Monthly Reports on Your Practice Health
These reports include information on the number of appointments booked, number of calls received, common complaints, issues facing patients, etc.
Monitoring Call Quality for Audit And Compliance
All calls made and received by our virtual front desk personnel are recorded and stored for a period of 3 months. These recordings can be provided to the client on demand as and when required.
HIPPA COMPLIANCE CERTIFICATION
For small practices, Safelock Certified™ is a HIPAA Compliance solution, offering training, compliance help and our uniquely positive brand of patient reassurance. Data breaches are daily news, and patients want to know your office is properly securing their Protected Health Information.
For larger offices, Safelock Certified™ Ultra fulfills statutory requirements, offers point-by-point guidance and provides mandated HIPAA training for every team member. We offer complete compliance strategies and 24-hour response to privacy crisis and concerns.
What you achieve
Safelock Certified™, no one can lift the challenge of compliance from your shoulders.
You avoid data breaches and catastrophic fines. Provide security, training and the tools you need to ensure private patient information stays private
Comprehensive Risk Assessment and Plan of Action for remediation of issues found
Help develop practice-specific Acknowledgements, Consent forms, and other essential documentation
Safelock Certified™ window decals, promotional press releases and help with social media optimization
Unlock the full potential of your practice today!
Sybrid MD is the leader in operational success within the healthcare industry. We are experts at doing the work you don’t have time for. Contact us and we’ll show you how our services can meet your specific needs.